Please use this support article to assist you with cancelling services with us.
Our cancellation policy is as follows:
- 100% refund is issued as Account Credit if cancellation is made at least 48 hours prior to the scheduled service(s).
- 50% refund is issued as Account Credit if cancellation is made at least 24 hours prior to the scheduled service(s).
- NO refund is issued for same-day cancellations/less than 24 hour notice.
PLEASE NOTE: Refunds are NOT transferable. Should you be eligible to receive an Account Credit (based on terms above), that amount will be auto-added to your account and auto-applied to your very next invoice with us!
