Leaving a Tip

You are able to add tips easily, before or after visits have been completed, and before or after invoices have been paid. You can leave a tip in any of the following ways (below). Please be advised that 100% of the tips you leave go directly to the assigned team member(s) that are on that visit or invoice!

  • By setting an Automatically Tip amount or percent in your client profile (under Petcare > My Info), tips are automatically added to all newly added or requested visits.
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  • Visit-level tips can be added to any visit which has NOT been invoiced (or is on an invoice which hasn’t been paid fully) from your My Schedule page.
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This is a sample tip-leaving process for visits that are not Completed and whose invoice isn’t yet paid (open).
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This is a sample tip-leaving process for visits that are Completed and whose invoice isn’t yet paid (open).
  • When paying an invoice, you can add or adjust the tip amount on the Make a Payment page. Adding or changing the tip when a payment is made will automatically distribute that tip between visits on the invoice(s) being paid.
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  • If you have no open invoices, you can make a tip-only payment from the Make a Payment page, which will then be distributed between visits on your last invoice.
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*Tips made when paying an invoice and tip-only payments are evenly split between all of the visits on the invoice(s) the tip is applied to.

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Leaving a Tip

You are able to add tips easily, before or after visits have been completed, and before or after invoices have been paid. You can leave