How Can We Help?
Browse Our Support Topics
Additional Fees
What you see on our service pages is what you get charged, unless you meet the following criteria: Last Minute Service Request (less than 24
Hours of Operation
Pretty much 24/7! We offer daytime services (drop ins, walks, etc) usually between the hours of 7am and 10pm. We also offer overnight stays (we
Cancelling Services
In full transparency, when you’ve booked services with us, we’ve likely turned down other work so as to devote our time to you and your
Requesting Additional Meet N Greets
You are welcome to schedule additional meet n greet(s) after your first FREE one, though, it’s not totally necessary. As long as you keep your
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How Can I Add Or Update Pet Information?
To add your pet information, please follow these steps: Login to your client account. Click the Add Pets button at the top of the page,
